Privacy & Cookie Policy

This policy explains how Mountain Pulse (“we”, “us”) handles personal information when you browse our website, create an account, request a custom tour, or book an expedition.

Who we are

Mountain Pulse operates tour experiences in Armenia. Contact: mountainpulsetours@gmail.com, Yerevan, Armenia.

What we collect

• Account details: name, email, and sign-in data (including Google if you use it).
• Booking and request details: travelers, dates, phone, notes, tour preferences, and payment status we record for your trip.
• Technical data: browser type, device, approximate location, and pages visited.
• Messages you send via contact forms or email.

How we use data

• To provide tours, confirmations, and customer support.
• To create and secure your traveler account.
• To improve the website and understand which routes people explore.
• To meet legal, tax, and safety obligations where required.

Cookies

We use cookies and similar technologies for:

• Essential: sign-in session, security, and core booking flows.
• Preferences: language choice (including Google Translate, if you use it).
• Analytics (if enabled): aggregated traffic insights to improve the site.

You can block or delete cookies in your browser settings. Essential cookies may be required for sign-in and checkout to work.

Sharing

We use trusted processors such as Supabase (hosting authentication and database), Vercel (website hosting), and Google (optional Google sign-in and optional page translation). We do not sell your personal data.

Retention

We keep account and booking records as long as needed to deliver trips, handle disputes, and meet legal retention rules, then delete or anonymize them when no longer required.

Your rights

Depending on your location, you may ask to access, correct, or delete your data, or object to certain processing. Email mountainpulsetours@gmail.com and we will respond within a reasonable time.

Children

Our services are aimed at adults arranging travel. We do not knowingly collect data from children under 16 without a parent or guardian.

Changes

We may update this policy. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the revised policy.

See also our Terms & Conditions and Contact page.